In the e-shop buyer can place orders 7 days a week, 24 hours a day.

Orders are being processed only after receiving a prepayment.

If the order in e-shop is placed and paid before noon at workdays, orders are shipped the same day.

If the order is submitted and paid on a business day after noon or non-working day, orders are delivered within 1-3 working days.

The seller processes orders and consultations by phone and e-mail on workdays I-IV 8 am - 5 pm, V 8 am - 4 pm.

Pick-up of goods at UAB Grometa store

If you have chosen to pick up the goods:

• Pick up of goods - FREE.

• When ordering other goods / services, and the order is submitted and paid on a business day before 2 pm, the goods are delivered to the store on the next business day. If the order is submitted and paid on a business day after 2 pm or on a non-working day, the goods are delivered to the Store within 1-3 working days. You can inquire about the exact collection time by phone (8 5) 235 00 00 or info@grometa.lt.

Please arrive to pick up the goods only after receiving the confirmation e-mail that the order is ready and you can pick it up.

You can pick up the goods at Švitrigailos st. 8, Vilnius, on working days I-IV from 8.00 am to 5 pm, V 8 am until 4 pm, we are closed on weekends.

Delivery to your address

Delivery of goods to the address specified by you

• DPD Pickup parcel terminals delivery of goods - FREE of charge if the total amount of ordered goods / services is more than 20Eur. Otherwise, delivery of goods - 2.00 Eur. Delivery of goods to your chosen shipment point / terminal within 1 - 3 working days after successful payment.

• DPD Courier Service (CONTACTLESS DELIVERY OF SHIPMENTS) delivery of goods - FREE of charge if the total amount of ordered goods / services exceeds 20  Eur. Otherwise, delivery of goods - 3.30 Eur. Delivery of goods throughout Lithuania within 1-3 working days after successful payment. The goods are delivered on working days from 8 am to 10 pm.

• Delivery on the Curonian Spit is coordinated separately, you can inquire by phone (8 5) 235 00 00 or info@grometa.lt.

SHIPMENT TO PRIVATE PERSON:

The recipient's signature on the courier scanner is replaced by a PIN code. The PIN code is provided via SMS.

From now on, parcel delivery becomes even faster, easier and more secure. You will pick up the shipment without an identity document. Convenient because a shipment with a PIN can be picked up by another person, e.g. a family member to whom the recipient has provided a PIN. Safe because the process has been around for years.

What is the course of the updated contactless delivery?

1. The consignee receives a 4-digit PIN code (via SMS or to the Viber app, if used) before delivery.

2. Upon arrival of the courier, the consignee shall indicate the PIN code.

3. The courier enters the specified code on his scanner.

4. If the code is correct, the courier leaves the parcel at a distance of 2 meters from the recipient.

IMPORTANT! This PIN is NOT an ATM door PIN. If the shipment was to be delivered to you by a courier, but you directed it to the post office, you will receive an updated PIN code to open the post office door.

We look forward to your cooperation and understanding. We apologize for any inconvenience.

If you have any questions, we will be happy to answer them by e-mail. by e-mail info@grometa.lt or by phone 8 5 235 0000 (I – IV 8 am - 5 pm, V 8 am - 4 pm).